This course includes...
- How to construct a consultation that will protect you should a claim arise including a draft example of how to respond to a client threatening legal action or social media defamation.
- How to tackle paypal disputes and win paypal cases including a draft example of legal letter.
- Protocol to refund an unhappy client and draft example of legal refund form.
- Managing expectations and how to turn clients away.
- Understanding your gut feeling.
This video is 31 minutes long.